Frequently Asked Questions

Our Summer hours are:

Monday – Closed
Tuesday – Friday 11am – 4pm
Saturday – 11am – 3pm
Sunday – Closed

During the month of July, we are closed Sunday and Monday. However, if you ever need something and we are “closed”, feel free to email us at Rick@StepUpRichboro.com and we will do whatever we can to help with the situation.

We recommend setting up an appointment so we can focus solely on the fitting with no other distractions. Please call or email for an appointment. If for some reason you need to stop in or happen to stop in without an appointment, we will do everything we can to accommodate you at that moment. Also, be sure to wear a convertible tight during the fitting.

Yes, we do!! We carry various types of tap shoes for all ages and all levels. We will fit you in the appropriate shoe for whatever your level of experience is.

Absolutely. We carry a wide range of performance wear. From booty shorts to stretch pants, we have it all. Tanks, crop tops, and a full line of fashion leotards that could be worn for a night out.

We carry Bloch, Body Wrappers, and Eurotard tights. We always have a wide range of sizes and colors in stock.

Yes, we can. Feel free to stop in or give us a call so we can work together on what it is you need. We will work together to find what it is you’re looking for.

Yes, we do!! Our solo costumes are first come, first serve. All costumes are done in-house by Bev. We are proud to say that in 2018 one of our solo costumes won Best Costume at VIP Dance.

Well oddly enough, nothing runs true to size. It’s always best to be fitted for your shoes and try on other clothing items in the store. We also keep track of your purchases so we know what sizes were previously purchased.

Because our staff spends time to ensure the best fit when our customers visit the store, we do not offer in store refunds. Returns may be made within 30 days for exchange or store credit. Store credits do not expire. Merchandise must be unworn, with tags attached and in new condition. Customers will be responsible for return shipping.

Tights, undergarments, cut fabric or trim, make-up and all Sale/Closeout items are FINAL SALE.

Coupon codes must be entered at the time of purchase and are not valid on prior purchases. No price adjustments will be made.

There is a $10.00 minimum for credit card purchases.

Promotional items are FINAL SALE and not refundable for cash value or store credit.

Any items purchased are subject to return without receipt only to be applied to store credit at the lowest discounted sale price.

No Refund on the Jason Samuel (Tap Pro) Tap Shoe, only store credit placed on a gift card.

For more information concerning business hours or our inventory, or to place an order with us for dance attire, please call Step Up Performance & Dancewear at 215-494-9613.  

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    FAQ's